Operational Product Support
PVM provides Operational Product Support to the United States Navy, Joint, and Foreign Military Commands. Our engineers have years of knowledge and experience supporting military C2 Systems. PVM's personnel support system operations by having an in depth knowledge of all applications associated with the systems we maintain. The team provides first-line support for operational problems encountered by the personnel who employ Global Command and Control - Maritime (GCCS-M), Global Command and Control - Joint (GCCS-J), and Theatre Battle Management Core (TBMCS) systems.
PVM engineers respond to requests for procedural and/or system performance assistance via phone or electronically. If distance support is not effective then our subject matter experts are called upon to deploy on short notice to provide support at operational commands around the world. This support ensures the systems we design and sustain are working properly when needed. PVM engineers have traveled to numerous foreign countries to provide operational support to land based commands and there have been times when our team is asked to take extreme travel measures in order to provide product support to US Navy ships. As a company, PVM is very responsive and flexible.